Privacy notice

Last updated: 8 November 2026

The developer of Cortex, based in Jordan, is responsible for the data this notice describes ("we", "us").

your work stays on your computer. Our server keeps your account, your plan and the list of computers you use Cortex on. We don't sell data, show ads, track what you do in Cortex, or train AI on your work.

On your computer

Keys, chats, customers and settings are encrypted with AES-256. On Windows, the key is also protected for your Windows account. Files the crew makes stay as normal files, so you can open them.

On our server, if you make an account

The server runs on Supabase, in Frankfurt, Germany, in the European Union. Supabase keeps short technical logs, like network addresses, for up to a week to keep the service running and safe. The database lets each account read only its own rows. Everything else goes through our server functions, which check who is asking. The owner's admin page can see accounts, plans and feedback, to help people who are locked out, to give plans to testers and to fix what you report.

Why we use it

To run your account, give you the plan you paid for, deliver updates, stop abuse and answer you when you write. We rely on our agreement with you, and on our interest in keeping the service safe.

Payments

A payment company runs the checkout for paid plans. It receives your payment details and billing address under its own privacy policy. We receive your email, the plan, the amounts and whether each payment went through. We never see your card number. If you activate a licence key, Cortex checks it with that company now and then, sending only the key and a random ID for the computer. Payment records stay as long as tax law requires.

What leaves your computer, and only when you set it up

Cookies and tracking

The Cortex app uses no cookies, analytics or trackers. Neither does the Cortex website.

How long we keep it

Account data stays while you have the account and goes when you delete it, apart from payment records the law makes us keep. Feedback is kept for up to two years so we can follow up on problems, and you can ask us to delete it sooner. Records of what you agreed to are kept for as long as a claim about it could be made. What's on your computer stays until you delete it.

Your rights

Wherever you live, you can ask us for a copy of your data, to correct it, to delete it, or to stop using it. You can delete your account yourself in Settings, Account. For anything else, write to invyedits1@gmail.com. You can also complain to the data protection authority where you live.

Security

Cortex talks to its server only over an encrypted connection, and our own keys never ship inside the app. No security is perfect, so use a strong password that you don't use anywhere else.

Children

Cortex isn't for children. You must be 18 or older to make an account.

Changes

A new version of this notice comes with a Cortex update and shows its date at the top. When a change matters, Cortex asks you to agree again.